EXPERT PAK

Our organisation and people are under considerable stress, and close to burnout. Can you help us?

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CHALLENGES YOU MIGHT BE FACING

Eva-Marie Granz

You are under pressure to achieve targets. You’ve no ability to say “No” to additional work packages. There is no self-compassion, no time for breaks. Your people are being pushed to work harder, to achieve all milestones and to ensure everyone is happy and satisfied (apart from yourself).

We are planning a major restructure of our business. Can you prepare us to make the announcements?

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Clare Gleghorn

Your business is struggling and we can’t afford to keep paying salaries.You don’t have a communications team and don’t know how to go about announcing our changes. You have to announce redundancies. You have no experience in dealing with the media and you feel unprepared about what to say.

Our creative is testing very poorly. Consumer opinions are shifting. What are our options?

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Marcus Millgate

You have been working with both your strategic and creative agencies and/or internal teams on new campaigns. You have been in endless rounds of research, but it isn’t sticking and you are struggling. It seems hard to find the cause. Campaigns are not returning the desired KPIs and lack impact.

We are not that well known in the market, how do we attract the best candidates?

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James Handley

You don’t have an HR or Talent team to handle this. You are struggling to attract good candidates. You don’t know which methods to use to promote our jobs. You are struggling to get your proposition across in the right way. You don’t have the best reputation and want to turn this around.

We need a single workflow process system to be more effective and improve quality standards.

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CHALLENGES YOU MIGHT BE FACING

Bernd Engel

You may require your receptionists to follow a standard call flow. You may be an organisation that requires its employees to follow step-by-step workflows either to check, inspect or manage activities. ProGuide is a software that can be used for all types of organisations that require specific processes to be followed without failure.

We need to revise our communication strategy.
Can you provide expert input for a new omni channel strategy?

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Marcus Millgate

Your retail partners are closing and your ecommerce channel needs help. Your content isn’t converting at the Point of Sale and your online shopping cart abandonment is high.

We are planning to develop a new App. How can we prove our concept in the fastest, most affordable way before building our solution?

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Martin Nørgaard Gregersen

You have been working on your idea but don't have a Proof of Concept. You have been working with designers and developers, who have given you ideas, but you are unsure if their ideas are in alignment with the business goals and customers needs. You need help to create a single Proof of Concept.

I make a lot of speeches and presentations to internal and external audiences. Can you help me to be a great communicator?

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CHALLENGES YOU MIGHT BE FACING

Clare Gleghorn

Your internal teams never seem very engaged when I speak to them, and you never get any positive feedback. It’s a challenge for you to deliver speeches and even regular staff briefings online. With your business under a lot of pressure, you can sometimes feel nervous ahead of major speeches and question and answer sessions and these nerves can be distracting.

We want to hire but we don’t know where to start. How do we write a job specification?

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CHALLENGES YOU MIGHT BE FACING

James Handley

You don’t have an HR or Talent team to handle this. You have recruited in the past, but it hasn’t worked out. Your business has reached a size where you need to implement a proper recruitment process.
You want to make sure your processes align with best practice (being ethically sound, non-discriminatory, fair, consistent, and robust)

We are drowning in project portfolio data and have no transparency across our portfolio of projects.

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CHALLENGES YOU MIGHT BE FACING

Joerg Rietsch

Most likely you are facing investment challenges and lost faith in your project portfolio strategy and prioritisation of project execution. You are flying half-blind in relation to investments and their related projects. The number of projects in your portfolio is changing rapidly depending on changes in market and/or regulatory requirements.

We don’t have the optimal store layout, and need a recommendation on how best to re-shape. Can you provide a recommendation ?

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Marcus Millgate

Your in-store customer dwell time is decreasing. Your average weight of purchase is reducing and your sales are lower year-on-year.

I’m struggling with inner confidence and it’s impacting my results in business. Can you help me?

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CHALLENGES YOU MIGHT BE FACING

Karita Beard

You feel you have to adapt your personality to be successful and connect with others in business. You have a tendency to keep yourself small and hold yourself back as you’re worried what people might think or say. You dread having to stand up and speak about your business and what you do. You’re not reaching your potential. Your business results are being directly impacted.

We are pitching for a major account, and would like a big idea. Can you help us win ?

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CHALLENGES YOU MIGHT BE FACING

Marcus Millgate

You have been invited to pitch, and your agency teams are working on this. Because the stakes are very high and you must win, you need to open up the thinking, and look for ideas from an unbiased expert elsewhere.

We need to create a clear and compelling narrative to keep people connected to our purpose, strategic vision and value proposition.

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CHALLENGES YOU MIGHT BE FACING

Clare Gleghorn

You are navigating significant change and transformation and need a compelling and authentic story that will cut through, resonate with people and drive sales. You need help to bring your unique story to life to make people aware of the great things you are doing. You need a compelling story to help realise your strategic vision and to build trust and lasting relationships with key stakeholders.

How can we utilise marketing automation to eliminate low-value tasks and drive business growth?

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CHALLENGES YOU MIGHT BE FACING

Martin Nørgaard Gregersen

You want to utilise the benefits of marketing automation but are unsure of what makes sense to be automated and struggle with the process. You currently don't have an automation architect or API expert on your team and need an expert to get you on your way.

Remote working is taking its toll. Can you give us guidance on how to keep our employees motivated and committed?

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CHALLENGES YOU MIGHT BE FACING

Anne-Sophie Bernard

Your company has switched to home office and remote work, bringing about leadership, productivity and motivation challenges. Your employees are beginning to lack motivation, and your company’s productivity is showing negative signals and beginning to slow down, causing serious concern across departments.

What are the steps we need to take to design a robust interview & assessment process?

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CHALLENGES YOU MIGHT BE FACING

James Handley

You don’t have an HR or Talent team to handle this. You have recruited in the past, but it hasn’t worked out. You want to make sure your processes align with best practice (being ethically sound, non-discriminatory, fair, consistent, and robust). Your business has reached a size where you need to implement a proper recruitment process.

Can you give us guidance on how to boost our innovative and creative thinking to improve our ideas?

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CHALLENGES YOU MIGHT BE FACING

Lisa Kroedel

You are working on a new product or service, but the novelty and selling argument is not innovative enough, and you are stuck in the old same ideas and its hard for your team to think outside the box.

I’ve been feeling unfulfilled in business. Can you help rediscover my purpose and future direction in business?

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CHALLENGES YOU MIGHT BE FACING

Karita Beard

Your Sales figures are down. You’ve lost your mojo in business. You struggle with the motivation to find new clients. You can’t find that winner’s mindset. Your once great ideas now seem pointless. You feel disconnected with your business. You’re not reaching your potential. Your business results are being directly impacted.

We need a breakthrough creative idea to drive sales. Are you able to turn this around, quickly ?

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CHALLENGES YOU MIGHT BE FACING

Marcus Millgate

Your sales are down on-line and in-store in a cluttered environment, and your lead SKU’s are eroding in value. You can’t afford to pay big dollars for strategy right now.

Our recruitment & selection process is outdated. How can we make it best in class?

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CHALLENGES YOU MIGHT BE FACING

James Handley

You don’t have an HR or Talent team to handle this. You have made bad hires in the past. You need your hiring process to be watertight and consistent. You want to be known for running an industry leading recruitment & selection program. You want to be attracting the best candidates in the industry.

Our brand is tired and needs a positioning review. Can you help us with a brand refresh and a way forward?

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CHALLENGES YOU MIGHT BE FACING

Marcus Millgate

Your sales are down in your core consumer segments and your key brand health indicators are very poor. Your marketing communication isn’t resonating and lacks the desired punch. You are struggling to address your brand issues and it is hard to find a starting point.

Can you give us guidance on how to keep our employees efficient and structured in the home office?

DELIVERED BY

CHALLENGES YOU MIGHT BE FACING

Lisa Kroedel

Your company has switched to home office and remote work, bringing about leadership, productivity and communication challenges. Your company’s productivity is showing negative signals and beginning to slow down, causing serious concern across departments.